Identifying members

Regence member ID cards can help you determine:

• Where to submit claims
• Who to contact for assistance
• Which health plan, provider network, product and/or types of coverage your patient has, including deductibles and out-of-pocket maximums

Access Availity Essentials to:

• Verify the member number, including the prefix (if applicable)
• Verify patient coverage, benefit types and eligibility effective dates
• View detailed patient benefit information, including office visit copays and other benefit details
• View real-time deductible, coinsurance maximum and out-of-pocket amounts

You can expect to see more Regence members showing you member ID cards on their smartphones and mobile devices. They may also carry a self-printed copy. You can accept either format as valid proof of coverage. But don’t worry—the digital ID card features all the information you need.

Learn more about accepting digital member ID cards.